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FAQs

HOW DO I RECEIVE MULTIPLE ITEM ORDERS?

If you order several products, each one will be sent in a separate package (in most cases).

HOW DO I PLACE AN ORDER?

Simply choose your product from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.

 

HOW SECURE IS MY PERSONAL INFORMATION?

The Our Store adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Contact Information:

Contact Email: help@thegoldlab.co.uk

Address: 107-111 Fleet Street, London EC4A2AB, United Kingdom