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Cancellation Policy

After making purchase, customer have 12 hour to request cancelling – we will happy process full refund.

After that date, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we ship it out.

Contact Information:

Contact Email: help@thegoldlab.co.uk

Address: 107-111 Fleet Street, London EC4A2AB, United Kingdom